That is only a pattern Enterprise Analyst resume for freshers in addition to for skilled job seekers in Finance area of enterprise analyst or system analyst. Whereas that is solely a pattern resume, please use this just for reference objective, don’t copy the identical consumer names or job duties to your personal objective. All the time make your individual resume with real expertise.
Title: Justin Megha
Ph no: XXXXXXX
your e mail right here.
Enterprise Analyst, Enterprise Techniques Analyst
- Completed in Enterprise Evaluation, System Evaluation, High quality Evaluation and Challenge Administration with in depth expertise in enterprise merchandise, operations and Info Know-how on the capital markets area specializing in Finance corresponding to Buying and selling, Fastened Revenue, Equities, Bonds, Derivatives(Swaps, Choices, and so forth) and Mortgage with sound data of broad vary of economic devices.
- Over 11+ Years of confirmed monitor file as value-adding, delivery-loaded mission hardened skilled with hands-on experience spanning in System Evaluation, Architecting Monetary functions, Knowledge warehousing, Knowledge Migrations, Knowledge Processing, ERP functions, SOX Implementation and Course of Compliance Tasks.
- Accomplishments in evaluation of large-scale enterprise programs, Challenge Charters, Enterprise Requirement Paperwork, Enterprise Overview Paperwork, Authoring Narrative Use Circumstances, Purposeful Specs, and Technical Specs, information warehousing, reporting and testing plans.
- Experience in creating UML based mostly Modelling views like Exercise/ Use Case/Knowledge Move/Enterprise Move /Navigational Move/Wire Body diagrams utilizing Rational Merchandise & MS Visio.
- Proficient as very long time liaison between enterprise and know-how with competence in Full Life Cycle of System (SLC) growth with Waterfall, Agile, RUP methodology, IT Auditing and SOX Ideas in addition to broad cross-functional experiences leveraging a number of frameworks.
- Extensively labored with the On-site and Off-shore High quality Assurance Teams by helping the QA workforce to carry out Black Field /GUI testing/ Performance /Regression /System /Unit/Stress /Efficiency/ UAT’s.
- Facilitated change administration throughout complete course of from mission conceptualization to testing by mission supply, Software program Growth & Implementation Administration in numerous enterprise & technical environments, with demonstrated management skills.
- Publish Graduate Diploma (in Enterprise Administration), USA
- Grasp’s Diploma (in Pc Functions),
- Bachelor’s Diploma (in Commerce),
Documentation Instruments UML, MS Workplace (Phrase, Excel, Energy Level, Challenge), MS Visio, Erwin
SDLC Methodologies Waterfall, Iterative, Rational Unified Course of (RUP), Spiral, Agile
Modeling Instruments UML, MS Visio, Erwin, Energy Designer, Metastrom Provision
Reporting Instruments Enterprise Objects X IR2, Crystal Studies, MS Workplace Suite
QA Instruments High quality Heart, Take a look at Director, Win Runner, Load Runner, QTP, Rational Requisite Professional, Bugzilla, Clear Quest
Languages Java, VB, SQL, HTML, XML, UML, ASP, JSP
Databases & OS MS SQL Server, Oracle 10g, DB2, MS Entry on Home windows XP / 2000, Unix
Model Management Rational Clear Case, Visible Supply Protected
SERVICE MASTER, Memphis, TN June 08 – Until Date
Senior Enterprise Analyst
Terminix has roughly 800 customer support brokers that reside in our branches along with roughly 150 brokers in a centralized name heart in Memphis, TN. Terminix customer support brokers obtain roughly 25 million calls from prospects annually. Many of those buyer’s questions usually are not answered or their issues usually are not resolved on the primary name. At present these brokers use an AS/400 based mostly customized developed system referred to as Mission to reply buyer inquiries into branches and the Buyer Communication Heart. Mission – Terminix’s operation system – gives performance for gross sales, area service (routing & scheduling, work order administration), accounts receivable, and payroll. This technique is designed modularly and is troublesome to navigate for customer support brokers needing to help the shopper rapidly and knowledgeably. The quantity of time and effort wanted to coach a customer support consultant utilizing the Mission system is excessive. This mixed with low agent and buyer retention is dear.
Buyer Service Console permits Buyer Service Associates to supply constant, enhanced service expertise, help to the Clients throughout the Group. CSC is aimed toward offering simple navigation, simple studying course of, diminished name time and first name decision.
- Assisted in creating Challenge Plan, Highway Map. Designed Necessities Planning and Administration doc.
- Carried out Enterprise Evaluation and actively participated in shopping for Instrument Licenses.
- Recognized subject-matter specialists and drove the necessities gathering course of by approval of the paperwork that convey their must administration, builders, and high quality assurance workforce.
- Carried out technical mission session, initiation, assortment and documentation of consumer enterprise and useful necessities, resolution alternate options, useful design, testing and implementation help.
- Necessities Elicitation, Evaluation, Communication, and Validation in keeping with Six Sigma Requirements.
- Captured Enterprise Course of Flows and Reengineered Course of to realize most outputs.
- Captured As-Is Course of, designed TO-BE Course of and carried out Hole Evaluation
- Developed and up to date useful use circumstances and performed enterprise course of modeling (PROVISION) to clarify enterprise necessities to growth and QA groups.
- Created Enterprise Necessities Paperwork, Purposeful and Software program Necessities Specification Paperwork.
- Carried out Necessities Elicitation by Use Circumstances, one to 1 conferences, Affinity Workout routines, SIPOC’s.
- Gathered and documented Use Circumstances, Enterprise Guidelines, created and maintained Necessities/Take a look at Traceability Matrices.
Shopper: The Dun & Bradstreet Company, Parsippany, NJ Might’ 2007 – Oct’ 2007
Profile: Sr. Monetary Enterprise Analyst/ Techniques Analyst.
Challenge Profile (1): D&B is the world’s main supply of business info and perception on companies. The Level of Arrival Challenge and the Knowledge Upkeep (DM) Challenge are the long run functions of the corporate that the corporate would transit into, offering an efficient technique & environment friendly report era system for D&B’s purchasers to have the option buy stories about corporations they’re making an attempt to do enterprise.
Challenge Profile (2): The general objective of this mission was constructing a Self Consciousness System(SAS) for the enterprise group for purchasing SAS merchandise and a Fee system was constructed for SAS. The system would supply sure mixture of merchandise (stories) for Self Monitoring report as a basis for managing an organization’s credit score.
- Performed GAP Evaluation and documented the present state and future state, after understanding the Imaginative and prescient from the Enterprise Group and the Know-how Group.
- Performed interviews with Course of House owners, Directors and Purposeful Heads to assemble audit-related info and facilitated conferences to clarify the impacts and results of SOX compliance.
- Performed an lively and lead function in gathering, analyzing and documenting the Enterprise Necessities, the enterprise guidelines and Technical Necessities from the Enterprise Group and the Technological Group.
- Co – Authored and ready Graphical depictions of Narrative Use Circumstances, created UML Fashions corresponding to Use Case Diagrams, Exercise Diagrams and Move Diagrams utilizing MS Visio all through the Agile methodology
- Documented the Enterprise Requirement Doc to get a greater understanding of consumer’s enterprise processes of each the tasks utilizing the Agile methodology.
- Facilitating JRP and JAD classes, mind storming classes with the Enterprise Group and the Know-how Group.
- Documented the Requirement traceability matrix (RTM) and performed UML Modelling corresponding to creating Exercise Diagrams, Move Diagrams utilizing MS Visio. Analysed take a look at information to detect vital findings and advisable corrective measures
- Co-Managed the Change Management course of for the complete mission as a complete by facilitating group conferences, one-on-one interview classes and e mail correspondence with work stream homeowners to debate the affect of Change Request on the mission.
- Labored with the Challenge Lead in setting sensible mission expectations and in evaluating the affect of adjustments on the group and plans accordingly and performed mission associated shows.
- Co-oordinated with the off shore QA Workforce members to clarify and develop the Take a look at Plans, Take a look at circumstances, Take a look at and Analysis technique and strategies for unit testing, useful testing and value testing
Atmosphere: Home windows XP/2000, SOX, Sharepoint, SQL, MS Visio, Oracle, MS Workplace Suite, Mercury ITG, Mercury High quality Heart, XML, XHTML, Java, J2EE.
GATEWAY COMPUTERS, Irvine, CA, Jan 06 – Mar 07
At Gateway, a Main Pc, Laptop computer and Accent Producer, was concerned in two tasks,
Order Seize Software: Goal of this Challenge is to Develop Numerous Mediums of Gross sales with a Centralized Catalog. This mission includes large publicity in direction of Requirement Evaluation, Creating, Executing and Sustaining of Take a look at plans and Take a look at Circumstances. Mentored and skilled workers about Tech Information & Firm Requirements; Gateway reporting system: was developed with Enterprise Objects operating towards Oracle information warehouse with Gross sales, Stock, and HR Knowledge Marts. This DW serves the completely different wants of Gross sales Personnel and Administration. Concerned within the growth of it utilized Full Shopper stories and Internet Intelligence to ship analytics to the Contract Administration group and Pricing teams. Reporting information mart included Wholesaler Gross sales, Contract Gross sales and Rebates information.
- Product Supervisor for Enterprise Stage Order Entry Techniques – Cellphone, B2B, Gateway.com and Cataloging System.
- Modeled the Gross sales Order Entry course of to eradicate bottleneck course of steps utilizing ERWIN.
- Adhered and practiced RUP for implementing software program growth life cycle.
- Gathered Necessities from completely different sources like Stakeholders, Documentation, Company Targets, Present Techniques, and Topic Matter Specialists by conducting Workshops, Interviews, Use Circumstances, Prototypes, Studying Paperwork, Market Evaluation, Observations
- Created Purposeful Requirement Specification paperwork – which embody UMLUse case diagrams, Eventualities, exercise, work Move diagrams and information mapping. Course of and Knowledge modeling with MS VISIO.
- Labored with Technical Workforce to create Enterprise Providers (Internet Providers) that Software may leverage utilizing SOA, to create System Structure and CDM for frequent order platform.
- Designed Fee Authorization (Credit score Card, Internet Phrases, and Pay Pal) for the transaction/order entry programs.
- Applied A/B Testing, Buyer Suggestions Performance to Gateway.com
- Labored with the DW, ETL groups to create Order entry programs Enterprise Objects stories. (Full Shopper, Internet I)
- Labored in a cross useful workforce of Enterprise, Architects and Builders to implement new options.
- Program Managed Enterprise Order Entry Techniques – Growth and Deployment Schedule.
- Developed and maintained Consumer Manuals, Software Documentation Guide, on Share Level instrument.
- Created Take a look at Plansand Take a look at Methods to outline the Goal and Method of testing.
- Used High quality Heart to trace and report system faults and bug fixes. Written modification requests for the bugs within the utility and helped builders to trace and resolve the issues.
- Developed and Executed Guide, Automated Purposeful, GUI, Regression, UAT Take a look at circumstances utilizing QTP.
- Gathered, documented and executed Necessities-based, Enterprise course of (workflow/consumer situation), Knowledge pushed take a look at circumstances for Consumer Acceptance Testing.
- Created Take a look at Matrix, Used High quality Heart for Take a look at Administration, monitor & report system faults and bug fixes.
- Carried out Load, stress Testing’s & Analyzed Efficiency, Response Occasions. Designed strategy, developed visible scripts to be able to take a look at consumer & server aspect efficiency underneath varied circumstances to determine bottlenecks.
- Created / developed SQL Queries (TOAD) with a number of parameters for Backend/DB testing
- Performed conferences for mission standing, problem identification, and dad or mum activity evaluation, Progress Reporting.
AMC MORTGAGE SERVICES, CA, USA Oct 04 – Dec 05
The first goal of this mission is to interchange the prevailing Inner Dealing with Shopper / Server Functions with a Internet enabled Software System, which can be utilized throughout all of the Enterprise Channels. This mission includes large publicity in direction of Requirement Evaluation, Creating, Executing and Sustaining of Take a look at plans and Take a look at Circumstances. Calls for understanding and testing of Knowledge Warehouse and Knowledge Marts, thorough data of ETL and Reporting, Enhancement of the Legacy System coated the entire enterprise necessities associated to Valuations from sustaining the panel of appraisers to ordering, receiving, and reviewing the valuations.
- Gathered Analyzed, Validated, and Managed and documented the said Necessities. Interacted with customers for verifying necessities, managing change management course of, updating current documentation.
- Created Purposeful Requirement Specification paperwork – that embody UML Use case diagrams, situations, exercise diagrams and information mapping. Offered Finish Consumer Consulting on Performance and Enterprise Course of.
- Acted as a consumer liaison to evaluation priorities and handle the general consumer queue. Offered session companies to purchasers, technicians and inside departments on primary to intricate features of the functions.
- Recognized enterprise instructions & aims which will affect the required information and utility architectures.
- Outlined, prioritized enterprise necessities, Decide which enterprise topic areas present probably the most wanted info; prioritize and sequence implementation tasks accordingly.
- Present related take a look at situations for the testing workforce. Work with take a look at workforce to develop system integration take a look at scripts and make sure the testing outcomes correspond to the enterprise expectations.
- Used Take a look at Director, QTP, Load Runner for Take a look at administration, Purposeful, GUI, Efficiency, Stress Testing
- Carry out Knowledge Validation, Knowledge Integration and Backend/DB testing utilizing SQL Queries manually.
- Created Take a look at enter necessities and ready the take a look at information for information pushed testing.
- Mentored, skilled workers about Tech Information & Firm Requirements. Set-up and Coordinate Onsite offshore groups, Conduct Data Switch classes to the offshore workforce.
Lloyds Financial institution, UK Aug 03 – Sept 04
Lloyds TSB is chief in Enterprise, Private and Company Banking. Famous monetary supplier for hundreds of thousands of consumers with the monetary sources to satisfy and handle their credit score wants and to realize their monetary objectives. The Challenge includes an applicant Info System, Mortgage Appraisal and Mortgage Sanction, Authorized, Disbursements, Accounts, MIS and Report Modules of a Housing Finance System and Enhancements for his or her Web Banking.
- Translated stakeholder necessities into varied documentation deliverables corresponding to useful specs, use circumstances, workflow / course of diagrams, information move / information mannequin diagrams.
- Produced useful specs and led weekly conferences with builders and enterprise models to debate excellent technical points and deadlines that needed to be met.
- Coordinated mission actions between purchasers and inside teams and knowledge know-how, together with mission portfolio administration and mission pipeline planning.
- Offered useful experience to builders throughout the technical design and development phases of the mission.
- Documented and analyzed enterprise workflows and processes. Current the research to the consumer for approval
- Participated in Universe growth – planning, designing, Constructing, distribution, and upkeep phases.
- Designed and developed Universes by defining Joins, Cardinalities between the tables.
- Created UML use case, exercise diagrams for the interplay between report analyst and the reporting programs.
- Efficiently applied BPR and achieved improved Efficiency, Diminished Time and Price.
- Developed take a look at plans and scripts; carried out consumer testing for routine to complicated processes to make sure correct system functioning.
- Labored carefully with UAT Testers and Finish Customers throughout system validation, Consumer Acceptance Testing to show performance/enterprise logic issues that unit testing and system testing have missed out.
- Participated in Integration, System, Regression, Efficiency, and UAT – Utilizing TD, WR, Load Runner
- Participated in defect evaluation conferences with the workforce members. Labored carefully with the mission supervisor to file, monitor, prioritize and shut bugs. Used CVS to take care of variations between varied phases of SDLC.
Shopper: A.G. Edwards, St. Louis, MO Might’ 2005 – Feb’ 2006
Profile: Sr. Enterprise Analyst/System Analyst
Challenge Profile: A.G. Edwards is a full service Buying and selling based mostly brokerage agency in Web-based futures, choices and foreign exchange brokerage. This web site permits Customers (Monetary Consultant) to commerce on-line. The principle options of this web site had been: Customers can open new account on-line to commerce equitiies, bonds, derivatives and foreign exchange with the Buying and selling system utilizing DTCC’s functions as a Clearing Home agent. The consumer will get real-time streaming quotes for the forex pairs they chose, their present place within the foreign exchange market, abstract of labor orders, funds and present cash balances, P & L Accounts and accessible buying and selling energy, all repeatedly updating in actual time by way of reside quotes. The positioning additionally facilitates customers to Place, Change and Cancel an Entry Order, Putting a Market Order, Place/Modify/Delete/Shut a Cease Loss Restrict on an Open Place.
- Gathered Enterprise necessities pertaining to Buying and selling, equities and Fastened Incomes like bonds, transformed the identical into useful necessities by implementing the RUP methodology and authored the identical in Enterprise Requirement Doc (BRD).
- Designed and developed all Narrative Use Circumstances and performed UML modeling like created Use Case Diagrams, Course of Move Diagrams and Exercise Diagrams utilizing MS Visio.
- Applied the complete Rational Unified Course of (RUP) methodology of utility growth with its varied workflows, artifacts and actions. Developed enterprise course of fashions in RUP to doc current and future enterprise processes. Established a enterprise Evaluation methodology across the Rational Unified Course of.
- Analyzed consumer necessities, attended Change Request conferences to doc adjustments and applied procedures to check adjustments.
- Assisted in growing mission timelines/deliverables/methods for efficient mission administration.
- Evaluated current practices of storing and dealing with essential monetary information for compliance.
- Concerned in growing the take a look at technique and assisted in developed Take a look at situations, take a look at circumstances and take a look at circumstances
- Partnered with the technical areas within the analysis, decision of system and Consumer Acceptance Testing (UAT).
Atmosphere: Home windows XP/2000/NT, SOX, MS Workplace Suite, SQL, MS SQL Server, XML, HTML, Java, J2EE, JSP, Oracle, WinRunner, Take a look at Director